Privacy Policy
Last Updated: September 4, 2026
This Privacy Notice for Hollywood Backlot Movie Car Experience LLC (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and share (“process”) your personal information when you use our Services.
Our Services include visiting our website at hollywoodbacklotcars.com, visiting our museum, purchasing tickets or merchandise, communicating with us, interacting with us on social media, participating in events or promotions, or otherwise engaging with us online or in person.
Welcome to the Hollywood Backlot Movie Car Experience. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
If you do not agree with our policies and practices, please do not use our Services.
SUMMARY OF KEY POINTS
This summary provides an overview of our Privacy Notice. More detailed information is provided in the sections below.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process sensitive personal information?
Some information may be considered “special” or “sensitive” under certain laws. Depending on applicable law, we may process sensitive personal information when necessary, with your consent, or as otherwise permitted by law.
Do we collect information from third parties?
Yes. We may collect limited information from public databases, marketing partners, social media platforms, data providers, affiliate programs, and other third parties.
How do we process your information?
We process personal information to provide, improve, and administer our Services; communicate with you; maintain security and prevent fraud; conduct marketing and promotions; and comply with applicable laws. We may also process information for other purposes with your consent.
With whom do we share personal information?
We may share information with service providers and other third parties in specific circumstances described in this Privacy Notice, including payment processors, website and technology providers, analytics providers, advertising providers, AI service providers, and parties involved in business transactions or legal proceedings.
How do we keep your information safe?
We use reasonable organizational, physical, technical, and administrative safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
What are your rights?
Depending on where you live, applicable privacy laws may provide rights to access, correct, delete, obtain a copy of, or restrict the processing of your personal information, as well as other rights.
How do you exercise your rights?
You may exercise applicable privacy rights by visiting celebritycarmuseum.com/contact-us/ or contacting us at [email protected].
TABLE OF CONTENTS
1) What Information Do We Collect?
2) How Do We Process Your Information?
3) What Legal Bases Do We Rely On to Process Your Information?
4) When and With Whom Do We Share Your Personal Information?
5) Do We Use Cookies and Other Tracking Technologies?
6) Do We Offer Artificial Intelligence-Based Products?
7) How Do We Handle Your Social Logins?
8) How Long Do We Keep Your Information?
9) How Do We Keep Your Information Safe?
10) Do We Collect Information From Minors?
11) What Are Your Privacy Rights?
12) Controls for Do-Not-Track Features
13) Do United States Residents Have Specific Privacy Rights?
14) Vehicles on Display
15) Do We Make Updates to This Notice?
16) How Can You Contact Us About This Notice?
17) How Can You Review, Update, or Delete the Data We Collect From You?
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide to Us
We collect personal information that you voluntarily provide when you register on our Services, express an interest in obtaining information about us or our products and Services, participate in activities on our Services, make purchases, or otherwise contact or interact with us.
The personal information we collect depends on the context of your interactions with us, the choices you make, and the products and features you use.
This information may include:
Names
Phone numbers
Email addresses
Mailing addresses
Billing addresses
Contact preferences
Payment information
Account information
Payment Data
We may collect information necessary to process your payment when you make a purchase, such as your payment instrument number and the security code associated with your payment instrument.
Payment data is handled and stored by Peek. You may review Peek’s privacy notice at https://www.peek.com/privacy.
Sensitive Information
When necessary, with your consent, or as otherwise permitted by applicable law, we may process categories of sensitive information, including:
Biometric data
Financial data
Account login information
We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
Social Media Login Data
We may provide the option to register or log in using an existing social media account, such as Facebook, X, or another social media account.
If you choose to register or log in this way, we may receive certain profile information from the social media provider. Additional information about social logins is provided in Section 7.
Accuracy of Information
All personal information you provide to us should be true, complete, and accurate. You should notify us of changes to your personal information.
Information Automatically Collected
Some information is automatically collected when you visit, use, or navigate our Services. This information may not directly identify you but may include technical and usage information such as:
Internet Protocol (IP) address
Browser type and settings
Device characteristics
Operating system
Language preferences
Referring URLs
Device name
Country and location information
Dates and times of visits
Pages and files viewed
Searches and other actions taken on our Services
Features used
Error reports and crash information
Hardware settings
Internet service provider or mobile carrier
Device and application identification numbers
This information is primarily used to maintain the security and operation of our Services and for internal analytics and reporting.
Log and Usage Data
Our servers may automatically collect service-related, diagnostic, usage, and performance information that is recorded in log files.
Device Data
We collect information about the computer, phone, tablet, or other device used to access our Services.
Location Data
We may collect precise or imprecise location information from your device.
Depending on your device and settings, this may include geolocation information obtained through GPS or other technologies. We may also determine approximate location based on your IP address.
You may be able to prevent collection of location information by refusing access or disabling location settings on your device. However, doing so may prevent you from using certain features of our Services.
Google API
Our use of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.
Information Collected From Other Sources
We may obtain limited information about you from:
Public databases
Marketing partners
Joint marketing partners
Affiliate programs
Data providers
Social media platforms
Other third parties
This information may include:
Mailing addresses
Job titles
Email addresses
Phone numbers
Internet Protocol (IP) addresses
Intent or user behavior data
Social media profiles
Social media URLs
Custom profiles
We may use this information to enhance our marketing, offers, services, targeted advertising, and event promotion, and to update our records.
If you interact with us through a social media platform, we may receive information such as your name, email address, gender, or other information made available through your account.
The information we receive depends on your social media account’s privacy settings. The social media platform’s own use of your information is not governed by this Privacy Notice.
You may have the right to withdraw consent to certain processing of your personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process personal information for purposes that may include:
Providing and Administering Services
Processing ticket purchases
Processing membership applications
Processing merchandise orders
Providing requested services and information
Facilitating account creation and authentication
Managing user accounts
Responding to service requests
Communicating With You
We may use your information to:
Respond to inquiries
Provide customer support
Send important updates
Communicate about museum events and activities
Send promotional communications when permitted and, where required, with your consent
Improving Our Website and Services
We may analyze website and usage data to understand how visitors use our Services and improve their functionality, performance, and user experience.
Security and Fraud Prevention
We may process information to:
Maintain the safety and security of our museum and website
Prevent fraud
Prevent unauthorized access
Protect our Services and users
Prevent harm
Marketing and Promotions
With your consent where required, we may send promotional emails or newsletters about:
Upcoming events
Special offers
New exhibits
Other museum promotions
You may opt out of marketing communications at any time.
Legal Compliance
We may process information to comply with applicable laws, regulations, legal processes, court orders, government investigations, and other legal requirements.
Protecting Vital Interests
We may process information when necessary to save or protect an individual’s vital interests, such as preventing harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We process personal information only when we believe it is necessary and have a valid legal basis to do so under applicable law.
Depending on the circumstances, these legal bases may include:
Your consent
Compliance with legal obligations
Providing Services or fulfilling contractual obligations
Protecting your rights or the rights of others
Our legitimate business interests
Protecting vital interests
If You Are Located in the European Union or United Kingdom
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the legal bases we rely on when processing personal information.
Consent
We may process information when you have given us permission to use it for a specific purpose. You may withdraw consent at any time.
Legal Obligations
We may process information when necessary to comply with legal obligations, including cooperating with law enforcement or regulatory agencies, exercising or defending legal rights, or disclosing information as evidence in litigation.
Vital Interests
We may process information when necessary to protect your vital interests or those of another person, including situations involving potential threats to someone’s safety.
If You Are Located in Canada
We may process information based on express consent or implied consent.
You may withdraw consent at any time.
Under applicable Canadian law, we may also be legally permitted to process information without consent in certain circumstances, including:
When collection is clearly in an individual’s interests and consent cannot be obtained in a timely manner
For investigations and fraud detection or prevention
In connection with business transactions when applicable conditions are met
When contained in a witness statement and necessary to assess, process, or settle an insurance claim
To identify injured, ill, or deceased persons and communicate with next of kin
When there are reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse
When obtaining consent could compromise the availability or accuracy of information and collection is reasonable for investigating a breach of an agreement or violation of Canadian law
When disclosure is required by subpoena, warrant, court order, or court rules relating to production of records
When information was produced in the course of an individual’s employment, business, or profession and collection is consistent with the purposes for which it was produced
When collection is solely for journalistic, artistic, or literary purposes
When information is publicly available and specified by applicable regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share personal information in specific circumstances and with certain categories of third parties.
Service Providers
We may engage third-party service providers to assist with functions such as:
Payment processing
Website hosting
Email marketing
Data analytics
Advertising
Technology services
Other business operations
Service providers may receive information necessary to perform services on our behalf and are contractually obligated, where applicable, to protect the information and use it only for authorized purposes.
Business Transfers
We may share or transfer information in connection with or during negotiations concerning:
A merger
Acquisition
Sale of company assets
Financing
Sale of all or a portion of our business
Your information may be transferred to an acquiring entity or other successor.
Legal Requirements
We may disclose information when required or permitted by law, including in response to:
Court orders
Subpoenas
Government investigations
Law enforcement requests
Other valid legal processes
Google Maps Platform APIs
We may share information with certain Google Maps Platform APIs, including Google Maps API and Places API.
Google Maps may use GPS, Wi-Fi, and cell towers to estimate location. GPS may be accurate to approximately 20 meters, while Wi-Fi and cell towers may assist with location accuracy when GPS signals are weak, such as indoors.
This information may be used by Google Maps to provide directions, although location estimates are not always perfectly precise.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes. We may use cookies and similar tracking technologies, including web beacons and pixels, to collect and store information when you interact with our Services.
These technologies may help us:
Maintain the security of our Services and accounts
Prevent crashes
Identify and fix bugs
Save preferences
Provide basic website functionality
Analyze website usage
Manage and display advertisements
Tailor advertisements to your interests
Send abandoned shopping cart reminders, depending on your communication preferences
We may permit third parties and service providers to use tracking technologies for analytics and advertising.
These technologies may allow advertising providers to display advertisements about products and services tailored to your interests on our Services or other websites.
To the extent these technologies are considered a “sale” or “sharing,” including targeted advertising under applicable U.S. state laws, you may have the right to opt out as described in Section 13.
Additional information about cookies and how to manage them may be provided in our Cookie Notice.
Google Analytics
We may use Google Analytics to track and analyze use of our Services.
Google Analytics features we may use include Google Analytics Demographics and Interests Reporting.
You may be able to opt out of Google Analytics tracking through Google’s available opt-out tools and settings.
You may also manage advertising preferences through Google’s Ads Settings and applicable mobile-app settings.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
Yes. We may offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (“AI Products”).
These tools are designed to enhance your experience and provide innovative solutions.
AI Service Providers
We provide AI Products through third-party service providers (“AI Service Providers”), including Google Cloud AI.
As described in this Privacy Notice, your inputs, outputs, and personal information may be shared with and processed by AI Service Providers to provide AI Products and for the purposes described in this Privacy Notice.
You must not use our AI Products in a way that violates the terms or policies of any AI Service Provider.
Our AI Products
Our AI Products may be used for functions including:
AI development
Text analysis
How We Process Data Using AI
Personal information processed through our AI Products is handled in accordance with this Privacy Notice and our agreements with applicable third-party service providers.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
Our Services may allow you to register or log in using a third-party social media account, such as Facebook or X.
If you choose to use a social login, we may receive certain profile information from that provider, which may include:
Name
Email address
Friends list
Profile picture
Other information you choose to make publicly available
The information we receive varies depending on the social media provider and your account settings.
We use information received through social logins only for purposes described in this Privacy Notice or otherwise disclosed to you through the Services.
We do not control and are not responsible for how third-party social media providers use your personal information. We encourage you to review the privacy policies of those providers.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice unless a longer period is required or permitted by law, including tax, accounting, or other legal requirements.
No purpose described in this Notice requires us to retain personal information for longer than one (1) month past the start of the idle period of a user’s account.
When we no longer have an ongoing legitimate business need to process personal information, we will:
Delete it;
Anonymize it; or
If deletion is not immediately possible, such as when information is stored in backup archives, securely store and isolate it from further processing until deletion is possible.
For purposes of applicable U.S. state privacy disclosures, our stated retention periods are:
Commercial information — Category D: 1 year
Geolocation data — Category G: 1 year
Audio, electronic, sensory, or similar information — Category H: 1 year
Sensitive personal information — Category L: As long as the user has an account
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented reasonable technical and organizational security measures designed to protect the personal information we process.
These safeguards include physical, technical, and administrative measures intended to protect information from unauthorized access, use, disclosure, alteration, or destruction.
However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We therefore cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will never be able to defeat our security measures and improperly collect, access, steal, or modify information.
Although we will do our best to protect your personal information, transmission of information to and from our Services is at your own risk.
You should access our Services only within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
Our Services are not directed to children under 18 years of age.
We do not knowingly collect, solicit, or market to children under 18 years of age, nor do we knowingly sell their personal information.
By using our Services, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and consent to that minor’s use of the Services.
If we learn that personal information from a person under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete the information from our records.
If you believe we may have collected information from a child under 18, please contact us at [email protected].
11. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the right to:
Request access to your personal information
Obtain a copy of your personal information
Correct inaccurate personal information
Request deletion of your personal information
Restrict certain processing
Request data portability, where applicable
Object to certain processing
Withdraw consent
Opt out of certain marketing communications
Opt out of certain targeted advertising, sale, sharing, or profiling where applicable
Avoid discrimination for exercising applicable privacy rights
Exercise other rights provided by applicable law
These rights are not absolute and may be limited in certain circumstances by applicable law.
Rights in the EEA, UK, Switzerland, and Canada
Depending on applicable law, residents may have rights including:
Access and copies of personal information
Rectification or correction
Erasure
Restriction of processing
Data portability
Objection to processing
Rights relating to automated decision-making
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you may have the right to complain to the applicable data protection authority.
Residents of Switzerland may contact the Federal Data Protection and Information Commissioner.
Withdrawing Consent
Where we rely on consent to process personal information, you may withdraw your consent at any time.
Withdrawal does not affect the lawfulness of processing that occurred before withdrawal. Where permitted by law, withdrawal of consent also does not affect processing conducted under another lawful basis.
Marketing Communications
You may unsubscribe from marketing and promotional emails at any time by:
Clicking the unsubscribe link in our emails; or
Contacting us using the information provided in this Notice.
After unsubscribing, you will be removed from applicable marketing lists.
We may still send non-marketing communications, including service-related messages, account administration messages, responses to service requests, or other necessary communications.
Account Information
If you would like to review or change information associated with your account or terminate your account, you may contact us using the information in this Notice.
Upon request to terminate an account, we will deactivate or delete the account and information from our active databases.
We may retain certain information when necessary to:
Prevent fraud
Troubleshoot problems
Assist with investigations
Enforce our legal terms
Comply with applicable legal requirements
Cookies
Most web browsers accept cookies by default. You can generally configure your browser to remove or reject cookies.
Rejecting or removing cookies may affect certain features or services.
For privacy questions or comments, contact [email protected].
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature that can signal a preference not to have online browsing activity monitored or collected.
There is currently no uniform technological standard for recognizing and implementing DNT signals.
Accordingly, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate a request not to be tracked.
If a standard for online tracking is adopted that we are required to follow, we will describe that practice in a revised version of this Privacy Notice.
California law requires us to disclose how we respond to DNT signals. Because there is currently no industry or legal standard requiring us to recognize or honor DNT signals, we do not respond to them at this time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Depending on your state of residence, you may have additional privacy rights.
Residents of California, Colorado, Florida, Kentucky, or Tennessee may have rights to request access to and information about personal information we maintain, including how we process it, as well as rights to correct inaccuracies, obtain a copy, delete information, and withdraw consent.
Some rights may be limited by applicable law.
Categories of Personal Information We Collect
The following categories reflect personal information we have collected during the preceding twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Real name, alias, postal address, telephone number, unique personal identifier, online identifier, IP address, email address, account name | No |
| B. Personal information under California Customer Records law | Name, contact information, education, employment, employment history, financial information | No |
| C. Protected classifications | Gender, age, date of birth, race, ethnicity, national origin, marital status, demographic information | No |
| D. Commercial information | Transactions, purchase history, financial details, payment information | Yes |
| E. Biometric information | Fingerprints, voiceprints | No |
| F. Internet/network activity | Browsing history, search history, online behavior, interests, interactions with websites, applications, systems, and advertisements | No |
| G. Audio, electronic, sensory, or similar information | Images, audio, video, or call recordings created through business activities | Yes |
| H. Professional/employment information | Business contact details, job title, work history, professional qualifications | No |
| I. Education information | Student records and directory information | No |
| J. Inferences | Profiles or summaries derived from personal information | No |
| K. Sensitive personal information | Account login information | Yes |
We only collect sensitive personal information as permitted by applicable law or with your consent.
We may also collect personal information when you:
Receive customer support
Participate in customer surveys or contests
Interact with us in person
Interact with us online
Contact us by phone or mail
Receive or facilitate delivery of our Services
Submit inquiries
Retention
We will use and retain collected information as needed to provide Services or according to the following periods:
Category D: 1 year
Category G: 1 year
Category K: As long as the user has an account
Sources of Personal Information
Our sources of personal information are described in Section 1, including information you provide directly, information collected automatically, social media platforms, public databases, marketing partners, data providers, and other third parties.
How We Use and Share Personal Information
We may use personal information for the purposes described in Section 2, including providing Services, communications, security, fraud prevention, marketing, analytics, and internal business purposes.
We may disclose personal information to service providers pursuant to written contracts where applicable.
We may also use personal information for our own business purposes, including internal research for technological development and demonstration. Such use is not considered a “sale” of personal information.
We have not disclosed, sold, or shared personal information to third parties for a business or commercial purpose during the preceding twelve (12) months.
We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
U.S. Privacy Rights
Depending on applicable state law, you may have the right to:
Know whether we process your personal information
Access your personal information
Correct inaccuracies
Request deletion
Obtain a copy of information previously provided to us
Exercise privacy rights without discrimination
Opt out of targeted advertising
Opt out of the sale or sharing of personal information where applicable
Opt out of profiling that produces legal or similarly significant effects
Depending on the state where you live, you may also have the right to:
Obtain a list of categories of third parties to which personal information has been disclosed, where permitted
Limit the use or disclosure of sensitive personal information
Opt out of certain collection of sensitive information
Opt out of personal information collected through voice or facial recognition features, where applicable
How to Exercise Your Rights
You may submit a privacy request by:
Visiting hollywoodbacklotcars.com/contact-us/
Emailing [email protected]
Using the contact information provided at the end of this Notice
We will honor applicable opt-out preferences when you activate the Global Privacy Control (GPC) opt-out signal in your browser.
Where permitted by law, you may designate an authorized agent to submit a request on your behalf.
We may deny an authorized-agent request if the agent cannot provide proof that they are authorized to act on your behalf.
Request Verification
When we receive a request, we may need to verify your identity to determine that you are the person associated with the information in our systems.
We will use personal information submitted with your request only to verify your identity or authority to make the request.
If we cannot verify your identity using information already maintained by us, we may request additional information for identity verification and security or fraud-prevention purposes.
If an authorized agent submits a request, we may require additional information to verify your identity and may require the agent to provide written and signed permission from you.
Appeals
Where required by applicable state privacy law, if we decline to take action on your request, you may appeal our decision by emailing [email protected].
We will inform you in writing of the action taken or not taken in response to your appeal, including an explanation of the reasons for the decision.
If your appeal is denied, you may have the right to submit a complaint to your state attorney general.
California “Shine The Light” Law
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request, once per year and free of charge, information regarding:
Categories of personal information, if any, disclosed to third parties for direct marketing purposes; and
The names and addresses of those third parties.
California residents wishing to make such a request may submit it in writing using the contact information provided in this Privacy Notice.
14. VEHICLES ON DISPLAY
Vehicles on display are subject to change at any time.
Any advertisement or representation of a vehicle does not guarantee the availability of that vehicle at the time of your visit.
15. DO WE MAKE UPDATES TO THIS NOTICE?
Yes.
We may update this Privacy Notice from time to time to reflect changes in our practices, Services, or legal requirements.
The updated version will be identified by a revised or updated date at the top of this Privacy Notice.
If we make material changes, we may notify you by:
Prominently posting a notice of the changes; or
Directly sending you a notification.
We encourage you to review this Privacy Notice periodically to stay informed about how we protect your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions, concerns, or comments about this Privacy Notice or our privacy practices, you may contact us at:
Hollywood Backlot Movie Car Experience
3630 W 76 Country Blvd
Branson, MO 65616
United States
Email: [email protected]
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You may request to:
Review your personal information
Obtain details about how we have processed it
Correct inaccuracies
Delete your personal information
Withdraw consent where applicable
These rights may be limited in certain circumstances by applicable law.
To submit a request, visit:
hollywoodbacklotcars.com/contact-us/
You may also contact us at:
We will consider and act upon requests in accordance with applicable data protection and privacy laws.
End of Privacy Policy